Privacy Policy
Thank you for your interest in and visit to our website. We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and, in certain cases, disclose your personal information.
Protecting your personal data and building trust with our customers are very important to us. Therefore, we only collect and use your name and other related information in accordance with this Privacy Policy. We collect only the information necessary for purchase transactions, order processing, and customer support.
We will retain customer information for as long as required by law or for legitimate business purposes. You may browse our website without providing personal details. In such cases, you will remain anonymous, and we will not be able to identify you unless you log in to your account.
1. Collection of Personal Information
We may collect, store, and process your information for order fulfillment, order-related notifications, and service provision. Such information may include your title, name, gender, date of birth, email address, billing address, shipping address, phone number, fax number, payment details, card payment information, or bank account details.
We use the information you provide to process your orders, provide requested services, and respond to inquiries made through our website or upon your request.
In addition, we may use your information to manage your account, verify and complete online transactions, identify visitors to our website, conduct demographic research, and send information about our products and services. If you do not wish to receive marketing communications from us, you may opt out at any time.
We may share your name and delivery address with third parties for the purpose of delivering your order, such as courier companies or logistics service providers.
Your order details are stored securely by us. For security reasons, this information is not publicly accessible. However, you may access your order information by logging into your account on our website, where you can view your order details, purchased products, delivery status, email information, and subscription preferences.
You are responsible for maintaining the confidentiality of your account information and password. We shall not be liable for any misuse of your password unless such misuse is caused by our fault.
We may use your personal information for market research purposes. All detailed information will be anonymized and used for statistical purposes only. You may choose not to participate at any time.
2. Security
We apply appropriate technical and security measures to prevent unauthorized or unlawful access to your information, as well as accidental loss, destruction, or damage.
We advise customers not to send payment details to anyone via email. We shall not be responsible for any loss or damage arising from the exchange of information over the internet or by email.
Customers are strictly prohibited from using any program, tool, or method to interfere with the website system or alter the data structure. Any act of spreading, promoting, or conducting activities that interfere with, damage, or illegally access the website system is strictly prohibited. Any violation may result in the removal of customer rights and may be subject to legal action where necessary.
All transaction information will be kept confidential. However, if required by competent legal authorities, we may be obligated to provide such information in accordance with the law.
The terms, conditions, and content of this website shall be governed by the laws of Vietnam. Any disputes shall fall under the jurisdiction of the competent courts of Vietnam.
3. Customer Rights
Customers have the right to request access to their personal data and to request correction of any inaccuracies in their data free of charge.
At any time, customers also have the right to request that we stop using their personal data for marketing purposes.
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